How It Works
Finding the right NDIS support shouldn't be complicated. We make it simple, free and personal — from first contact to services commencing.
For Participants and Families
From referral to support in four simple steps
Submit Your Referral
Complete our simple online referral form in under 5 minutes. No login required. Tell us about the participant, their NDIS plan and the support they need. It is completely free.
Free · No login required · 5 minutesWe Find the Right Match
Our placement officers review your referral and search our database of verified, available providers. We match based on service type, location, capacity, language and specialisation.
Response within 1 business dayProviders Connect With You
Our platform connects participants with verified providers who match their services and have real capacity — the choice of who to work with is always yours.
You always chooseSupport Commences
Support commences with a provider who is available, verified and matched to your specific NDIS needs. We follow up to make sure everything is going well.
Verified providers onlyServices We Match
We connect participants with verified providers across four key NDIS support categories
Support Coordination
A Support Coordinator helps you understand and implement your NDIS plan, connecting you with the right services and supports.
Find a Support Coordinator →Specialist Support Coordination
For participants with complex needs, a Specialist Support Coordinator provides higher level support to manage risks and service delivery.
Find a Specialist Support Coordinator →Psychosocial Recovery Coaching
A Psychosocial Recovery Coach supports participants living with mental health conditions to build capacity, resilience and independence.
Find a Psychosocial Recovery Coach →Plan Management
A Plan Manager handles the financial administration of your NDIS plan — paying providers, tracking budgets and managing claims.
Find a Plan Manager →For NDIS Providers
Receive referrals from participants who match your services and capacity
Register Your Organisation
Complete our provider registration form. Upload your compliance documents and tell us about your services, locations and capacity.
Receive Matched Referrals
Once approved, our platform matches your organisation with participants who need your specific services in your area. You only receive referrals that fit.
Connect and Commence
Review participant details, make contact and commence services. A placement fee of $295 + GST applies only on successful commencement — no upfront costs.
Why Families Choose Support Referrals Australia
100% Free for Participants
There is no cost to participants or families at any stage of the process.
Verified Providers Only
Every provider on our platform is verified, insured and NDIS registered.
Available Providers
We only match participants with providers who have real capacity — no waitlists.
Your Choice Always
We present options but the decision of who to work with is always yours.
Dedicated Placement Support
Our placement officers are with you from referral to commencement.
All of Australia
We match participants with providers across all states and territories.
Common Questions
Ready to find the right NDIS support?
Submit a referral today — free for participants, nationwide, dedicated placement support.